VISIO 100 Tunnel gas fireplace insert with black steel frame separates living room and dining room

Flame service - your gas fireplace in good hands.

Do you own a gas fireplace manufactured by Attika, Kalfire or Faber in Switzerland? Our customer service specialises in their gas products and offers services such as maintenance and troubleshooting. 

Fill out the form and choose from various service models. In addition to your contact details, documents identifying the product are very important for efficient processing. All fields marked with * are mandatory. 

Our customer service will then contact you. 

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You don't know which device it is exactly? We will find out for you. Upload a photo of your appliance taken from the front, a photo of the type plate or the installer's invoice here.

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