VISIO 100 Tunnel gas fireplace insert with black steel frame separates living room and dining room

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Flame service - your gas fireplace in good hands.

Do you own a gas fireplace manufactured by Attika, Kalfire or Faber in Switzerland? Our customer service specialises in their gas products and offers services such as maintenance and troubleshooting.

Fill out the form and choose from various service models. In addition to your contact details, documents identifying the product are very important for efficient processing.

Our customer service will then contact you.

I am interested in

maintenance contract

one-time service

repair service

Owner / Company

First Name

Last Name

Phone

Mail

Street

House number

ZIP

City

Contact person on site (if not identical)

Company

First Name

Last Name

Phone

Mail

Address of the site (if not identical with owner's address)

Street

House number

ZIP

City

Product reference

Manufacturer

Faber

Kalfire

Attika

Type plate description

Gas type

Propane

Natural gas

Installed by

Approximate date of installation

Upload function

You don't know which device it is exactly? We will find out for you. Upload a photo of your appliance taken from the front, a photo of the type plate or the installer's invoice here.

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Remarks (errors/signs)

Remarks

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