FAQ
Gas fireplaces

Whether you have a gas fireplace insert installed or buy a free-standing gas stove depends on your needs and the premises where the gas fireplace will be installed. Different models, sizes, materials and additional options are available for gas fireplaces and gas stoves. For a suitable gas fire solution in your home, contact your nearest specialist dealer or visit our exhibition in Cham.

In addition to a heat source, a gas fireplace is also an architectural element that must match your personal style. Attika has a wide range of high-quality gas fireplaces and gas stoves, which offers many possibilities for individual gas fireplace solutions. Visit your local dealer's showroom and let him show you the gas fireplaces live.

Yes, an Attika VISIO gas fireplace insert equipped with LEDs requires an electrical connection. An Attica gas fireplace can also be battery operated. However, if additional options are selected for the gas stove, such as a WiFi box, then an electrical connection is also required.

The price of an Attika gas stove or gas fireplace insert varies depending on the model and options (side windows, design frames, anti-reflective glass, etc.). Ask your local dealer for the price of your chosen gas fireplace.

The installation costs for a gas fireplace depend on the structural living situation and the desired result of the installation. Please consult your local specialist dealer for advice.

A gas fireplace requires a concentric pipe with two channels (LAS pipe), which sucks the smoke (inner pipe) and supplies the combustion air (outer pipe). Your local specialist dealer can give you good advice on this.

Gas fireplaces use a different system than conventional wood-burning stoves - namely one with two channels (LAS pipe) in one. One for the combustion air, which sucks in air, and one for the hot exhaust air, which it emits. Contact an approved dealer who can assess locally whether your current chimney is suitable or whether it needs to be renovated.

Yes. In some cases, a gas fireplace can produce more heat than a conventional stove. In addition, it is quick and easy to adjust the heat using the remote control or an app.

Yes, of course. The VISIO Gas Roomdivider and VISIO Gas Tunnel gas fireplace inserts are particularly suitable for this purpose. They are ideal for use as a partition wall and architectural element in the living room.

Example: For an 11 kW appliance, the gas consumption is as follows:

• - About 1.1 m³/h with natural gas
• - About 0.38 m³/h with propane (0.75 kg/h)

The installation of your gas fireplace must be carried out by an authorised specialist. This ensures professional installation and the gas connection to the flue system. Contact your nearest specialist partner.

No, the installation of the gas fireplace stove must be carried out by a specialist. Professional installation and proper connection to the chimney system ensure a correctly functioning gas fireplace and compliance with the legal requirements. Ask the chimney builder in your area.

Contact a local specialist. He can show you the best possible solution based on your heating requirements and living situation.

No, this is not possible for legal reasons. For the installation of a gas stove or gas fireplace you always need a functioning chimney. However, depending on the country, there is the possibility of an external wall connection if a connection on the roof is not possible. Please ask your local chimney sweep.

External gas must be supplied to operate the gas stove or gas fireplace. Either via a gas cylinder, which can be concealed, or via a permanently installed gas connection with natural gas or propane gas.

Depending on the stove model and the placement of the gas stove in the room, the distances to combustible materials vary. Please refer to the installation instructions for your stove for the minimum distances specified by the manufacturer. Please note that local and building regulations as well as fire regulations must be observed. Consult your local fire inspector/chimney sweep for more information.

No, the unit receives the necessary fresh air supply from the pipe in the chimney. It does not need any additional fresh air inlet openings.

Attika gas fireplaces can run on natural gas or liquid gas (propane gas). Depending on your needs and living situation, the gas fireplace can be operated with a gas cylinder or connected to a gas pipe.

It is difficult to make a general statement about the gas consumption. The consumption depends on your heating behaviour and the heat output yield of your gas stove or gas fireplace. If the gas stove always burns at the highest level, it will burn more than if the heating output is set at the lowest level. The size of the room to be heated and the output of the gas fireplace also play a role.

Yes, the gas fireplace emits heat. In some cases, a gas fireplace can produce more heat than a conventional stove. In addition, it is quick and easy to adjust the heat using the remote control or an app.

That depends, of course, on the individual use of the appliance. To give you an idea: at a power output of 10 kW, a 10.5 kg bottle will last for about 13 hours.

Setting the gas fireplace is quick and easy using the remote control supplied. With this remote control you can switch the gas fireplace on and off, regulate the heat output, adjust the flame height continuously and switch on the LEDglow function. The gas fireplace can also be controlled with an app.

Yes, you can. All you need to do is connect a WiFi module and a power supply. For safety reasons, the gas fireplace can only be operated on the same network. The Attika app is called "attika Fire App" and is available for iOS and Android.

The gas fireplace consists of a combustion chamber in which the combustion takes place. This is equipped with safety valves. An electronically controlled gas valve allows the desired amount of gas to pass to a burner where the air required for combustion is introduced. This produces the flame. Ignition takes place automatically via a spark system. Combustion is continuously monitored by a detection system that switches off the gas if there is no flame.

None. Since propane is heavier than air, there is a risk of gas accumulation in the event of a cylinder defect. Propane cylinders must be stored outside.

Yes. The flames from propane are slightly lower than those from natural gas. This is because propane is heavier than natural gas.

The VISIO GAS fireplace inserts as well as all Attika gas fireplaces can all be operated with biogas.

Attika fireplaces can be operated with L gas as well as with H gas. As H gas has a higher output, the outgoing power (heat output) will also increase. This is not a problem, as the stove is designed for both types of gas.

Yes, a gas fireplace or gas stove requires annual maintenance. Even if the gas fireplace has not been used often. Maintenance should always be carried out by a specialist. Ask your local dealer who can carry out maintenance on your gas fireplace.

Although not visible from the outside, the inside of the gas fireplace or gas stove may be dirty. Dirt and dust can cause malfunctions. Regular maintenance is therefore important to ensure that your gas fireplace or gas stove operates properly. In addition to cleaning, the technical components and tightness are also checked during maintenance. Contact your local specialist for further information.

You can clean the outside of the glass panes of your gas fireplace yourself. We do not recommend cleaning the inside of the glass panels, as you would have to remove the panels. Before you clean the outside of the glass ceramic plate, please check whether your gas fireplace has an anti-reflective glass coating. If the wrong agent is used to clean an anti-reflective glass, the coating can be destroyed and the anti-reflective effect is no longer present. For a glass ceramic panel without a special coating, use a glass ceramic cleaner. For panes with an anti-reflective coating, please use a special cleaner.

We recommend that you do not remove the glass pane yourself. The positioning of the various components inside the gas fireplace such as ceramic logs, ceramic chips, filaments, etc. have an important function and should not be moved. When removing the glass ceramic plate, the components can be displaced and the proper operation of the gas fireplace is no longer guaranteed.

No, we recommend that you have the replacement of an LED light in your gas fireplace or gas stove carried out by a specialist. Please contact your local specialist dealer.

When commissioning, servicing or in the event of an unexpected error message, the specialist must have direct access to the electrical components.

You do not need to make any adjustments to the components in the service door yourself. From time to time, carefully remove the accumulated dust with a vacuum cleaner.

Yes, certainly.

There is no connection between the inside of the combustion chamber of Attika gas stoves or gas fireplaces and the room. Therefore, the operation of a gas stove/fireplace has no effect on indoor air quality.

You should always consult your doctor if you have any health questions.

There is no particular reason not to have a gas fireplace during pregnancy. If in doubt, please consult your doctor.

Here you can find your nearest Attika dealer.

Here you can find a gas fireplace exhibition near you.